Privacy Policy

1. Introduction

This Privacy Policy (“Policy”) describes how ETENHUB PRIVATE LIMITED (“Enhub.ai,” “we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of individuals (“you” or “users”) who access or interact with our website, and any other related services or communications (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read, understood, and agree to the terms of this Policy. If you do not agree, you should discontinue use of the Services immediately

2. Information We Collect

We collect personal and non-personal data in accordance with applicable data protection laws. The categories of information we collect include:

a. Personal Information

Information you voluntarily provide to us, including:

• Name

• Email address

• Company name

• Contact number (optional)

This data is typically collected when you subscribe to our newsletter, fill out contact forms, or engage with any other communication feature on our website.

b. Usage Data

When you interact with our Services, we automatically collect certain information to improve performance and security. This may include:

• IP address and approximate geographic location

• Browser type, version, and device information

• Pages visited, time spent, and referral URLs

• Date and time of access

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience

• Measure site performance and usage

• Enable certain functionality (such as remembering preferences)

• You may disable cookies through your browser settings. However, some parts of the website may not function properly as a result.

3. Purpose and Legal Basis for Processing

We process your personal data in accordance with applicable laws, including but not limited to the Information Technology Act, 2000 (India), General Data Protection Regulation (EU) 2016/679 (“GDPR”), and other international privacy standards.

The lawful bases under which we process your data include:

• Consent: When you voluntarily provide your information (e.g., subscribing to newsletters).

• Legitimate Interest: To analyze and improve our Services and maintain communication with our users.

• Legal Obligation: Where processing is necessary for compliance with legal or regulatory requirements.

We use the information collected to:

• Deliver newsletters, updates, and other communications you have opted to receive.

• Respond to inquiries and provide customer support.

• Conduct internal analytics and improve website usability.

• Maintain the security and integrity of our systems.

• We will not process your personal data for purposes other than those specified without your explicit consent.

4. Data Retention

• We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

• For newsletter subscribers: Data will be retained until you unsubscribe, after which it will be deleted within 30 days.

• For website analytics: Aggregated and anonymized data may be retained indefinitely for trend analysis and service optimization.

• Once data is no longer needed, it is securely deleted or anonymized to prevent unauthorized access or recovery.

5. Data Sharing and Disclosure

We do not sell, rent, or trade personal information under any circumstances. Your data may be disclosed only under the following limited conditions:

• Legal Compliance: When required to comply with applicable law, regulation, legal process, or government request.

• Protection of Rights: To protect and defend the rights, property, or safety of Enhub.ai, our users, or the public.

• Business Transfers: In the unlikely event of a merger, acquisition, or sale of assets, personal data may be transferred to the acquiring entity, subject to continued protection under this Policy.

At present, we do not share data with third-party processors. If this changes, we will update this Policy and ensure that all third parties adhere to privacy standards consistent with this Policy.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. These include:

• Secure server configurations and encryption protocols (HTTPS)

• Access controls and authentication measures

• Regular monitoring and vulnerability assessments

While we strive to maintain the highest security standards, no online transmission or storage system can be guaranteed 100% secure. Users share data at their own risk.

7. Your Rights Under Applicable Law

Depending on your jurisdiction, you may have certain rights concerning your personal information. These include:

• Right to Access: Obtain a copy of the personal information we hold about you.

• Right to Rectification: Request correction of inaccurate or incomplete data.

• Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data when it is no longer necessary or consent is withdrawn.

• Right to Restrict Processing: Limit how your data is processed in certain situations.

• Right to Data Portability: Request a machine-readable copy of your data for transfer to another service.

• Right to Withdraw Consent: Withdraw consent at any time for data processing based on consent.

To exercise any of these rights, please contact us at eva@enhub.ai. We will respond to verified requests within a reasonable period, consistent with applicable law.

8. International Data Transfers

As Enhub.ai operates globally, your data may be transferred to and processed in jurisdictions other than your own, including India and the United States.

By using our Services, you consent to such transfers. We ensure that any such transfer is subject to appropriate safeguards, including standard contractual clauses, to maintain an adequate level of data protection.

9. Children’s Privacy

Our Services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such data, we will promptly delete it from our records.

10. Cookies and Tracking Technologies

We use cookies and related technologies to enhance user experience and collect data for analytics purposes. These may include:

• Session cookies: Temporary files deleted when you close your browser.

• Persistent cookies: Stored until manually deleted or expired.

• Analytics cookies: Used for internal performance tracking and website improvement.

You may refuse cookies by adjusting your browser settings. For further information on managing cookies, refer to your browser’s help documentation.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time, at our sole discretion. We encourage you to review this page periodically. Continued use of our Services after any modifications constitutes acceptance of the updated Policy

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, you may contact us at:

ETENHUB PRIVATE LIMITED

Email: eva@enhub.ai

Address: Near Corner Cafe, Chikkanayakanahalli, Doddakannelli, Bengaluru, Karnataka 560035, India